baji 999live's Privacy Policy

1 Introduction and Scope

Welcome to the baji 999live platform. This Privacy Policy applies to all users of the baji 999live website and related services. When you register, log in, or use any of our services, you are considered to have accepted the terms of this policy.

baji 999live places the highest importance on user privacy. We handle your personal information with care and never disclose it to unauthorised third parties. This policy is reviewed and updated regularly, so we encourage you to revisit this page from time to time.

This policy operates in conjunction with our Terms and Conditions. Both documents together form the basis of the relationship between you and baji 999live.

2 Information We Collect

baji 999live collects user information through various methods. The types of information collected are described below:

2.1 Registration and Account Information

We store the information you provide when creating an account. This includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Username and password (stored in encrypted form)
• Details of documents submitted for identity verification

2.2 Financial Transaction Information

We record transaction details during deposits and withdrawals. Records of every transaction made via bKash, Nagad, Rocket, and bank transfer are kept securely. However, your full financial account number is never stored on our servers.

2.3 Technical Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser name and version
• Time and duration of page visits
• Cookie and session data
• Referral source and click patterns

2.4 Gaming Activity Information

We store your gaming history, bet amounts, win/loss records, and bonus usage details. This information is used for responsible gaming monitoring and improving service quality.

3 Purpose of Data Collection

baji 999live collects and uses your information only for specific, lawful purposes. These purposes are described in detail below:

• Account Management: To properly manage your account and ensure its security.
• Age Verification: To ensure that no one under 21 years of age can use the platform.
• Financial Transaction Processing: To complete deposits and withdrawals and to prevent fraud.
• Customer Support: To provide assistance via 24/7 live chat and email.
• Relevant Communications: To send important account-related notifications.
• Service Improvement: To analyse user experience and make the platform more effective.
• Legal Compliance: To comply with applicable laws and regulations.

4 Data Sharing and Disclosure

baji 999live does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with trusted third parties for payment processing, technology services, and security verification. These partners operate under our instructions and are not permitted to use the information they receive for their own purposes.

4.2 Legal Requirements

Information may be disclosed in response to a court order, a lawful request from a government authority, or the requirements of applicable law. In such cases, we always provide only the minimum information necessary.

4.3 Fraud and Abuse Prevention

Relevant information may be shared with the appropriate authorities to protect the security of the platform and to prevent potential fraud or criminal activity.

5 Data Security Measures

baji 999live has put in place multi-layered technical and administrative measures to ensure the security of your personal information:

• SSL Encryption: All communication between your browser and our servers is encrypted using SSL technology.
• Password Hashing: Your password is never stored in plain form — only its encrypted version is kept.
• Access Controls: Only authorised staff can access the information they need.
• Regular Security Audits: Our systems undergo regular security testing.
• Data Backup: Important data is regularly backed up in a secure location.
• Two-Factor Authentication: An additional layer of protection is added to accounts through OTP-based verification.

However, no system on the internet can guarantee complete security. You are therefore advised to remain cautious — do not share your password with anyone, and log out of your account after using an unfamiliar device.

6 Cookie Policy

The baji 999live website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the platform.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and carry out security functions.
• Functional Cookies: Used to remember your preferences (language, settings).
• Analytics Cookies: Used to understand how the site is used and to improve service quality.

You can control cookies by changing your browser settings. However, disabling essential cookies may prevent some features of the platform from working correctly.

7 Data Retention Period

baji 999live retains your personal information only for as long as necessary. All information is retained while your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations and resolve disputes.

Financial transaction records are retained for the period required under applicable law. Once that period has passed, the information is securely deleted or anonymised.

8 User Rights

Every user of baji 999live has certain basic rights regarding their personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Correction: You can request that incorrect or outdated information be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, though legal obligations may mean that not all information can always be erased.
• Right to Object: You can object to your information being used for specific purposes.
• Data Portability: You can request your information in a specific format.

To exercise these rights or for any queries, contact our customer support team. Detailed information on responsible gaming and managing your own account is available on our Responsible Gaming page.

9 Protection of Minors

baji 999live is a 21+ platform. Use of the service by anyone under 21 years of age is strictly prohibited. We do not knowingly collect any personal information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated information will be deleted. Failure to submit the documents required for age verification may result in the account being temporarily suspended.

10 International Data Transfers

baji 999live primarily serves users in Bangladesh. However, due to the requirements of our technical infrastructure, some of your information may be processed or stored on servers located in other countries. In such cases, we ensure that applicable data protection standards are observed and that your information is covered by appropriate agreements and safeguards.

11 Third-Party Links and Services

The baji 999live platform includes certain third-party games and services. When using software from Pragmatic Play, PG Soft, JILI, Evolution, and other game studios, the respective studio's own privacy policy may apply. baji 999live is not responsible for the privacy policies of these third parties.

Services such as bKash, Nagad, and Rocket are used for payment processing. These services have their own privacy and security policies, and you can contact the relevant provider directly regarding those.

12 Changes to This Policy

baji 999live reserves the right to amend this Privacy Policy at any time. For significant changes, we will notify users by email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

For answers to general questions about our services, terms and conditions, visit our FAQ page for detailed information.

13 Contact Us

For any questions, complaints, or information requests regarding this Privacy Policy, please contact our customer support team:

• Live Chat: 24 hours a day, 7 days a week — via the live chat option on the platform.
• Email: [email protected]
• Language: Support is available in both Bengali and English.

We aim to process your request as quickly as possible. To learn more about us and find detailed information about our goals and policies, you can read our About Us page.